PETMETRIX website hero banner background graphic, white with a green swirl pattern or differing contrast and intensity

PULSE Archive

Weekly companion animal health commercial intelligence, delivered Thursday.

Sign Up for PULSE (Free)

Showing editions for: Clinic Workflow

22 editions found

View all editions
2026-W18 14 min read

Vet Visit Follow-Ups Shift to Data, Pharmacy, Software, and Retail

This edition tracks who guides pet owners after the vet visit. Mars Biobank data, Rural King’s PetMeds pharmacy option, Mixlab–Instinct prescribing, AAHA cat diabetes guidance, and Petco supplement launches show follow-up steps that operators should review now.
  • 2026
  • Clinic Workflow
  • Dispensing & Pharmacy
Read edition
2026-W17 11 min read

Where Vet Practices Are Under Pressure: From Estimate to Invoice

Pet price inflation, Zoetis blood-test expansion, Terminal practice data, PetOS emergency mapping, and AAHA audit themes all pointed to clinic workflow this week. Operators should review estimate scripts, test routing, account data, emergency handoffs, invoice capture, and premium pet-food claim proof.
  • 2026
  • Clinic Workflow
  • Dispensing & Pharmacy
Read edition
2026-W16 12 min read

Pressure Shifts After the Exam to Refills, Retail and Supply Lines

Membership offers, where refills go, low-cost over-the-counter (OTC) parasite products, and distributor dependence hit the same control point this week. Chewy, Bond Vet, Elanco, and Central–Phillips raised fresh pressure on exam value, refill retention, and service reliability.
  • 2026
  • Clinic Workflow
  • Dispensing & Pharmacy
Read edition
2026-W15 10 min read

After the Recommendation: Referrals, Purchases, and Reorders

The next step after a recommendation is under increasing competitive pressure this week across care, nutrition, and software. PetSmart linked care to fulfillment, Hippo shifted local referral flow, and Purina and Vetology raised the evidence bar in diet and imaging decisions.
  • 2026
  • Clinic Workflow
  • Dispensing & Pharmacy
Read edition
2026-W14 12 min read

Recurring Care Resets the Planning Baseline

Three independent forecasts pointed to the same reset this week: preventive care and chronic disease management are becoming the revenue core of companion animal health. That shift raises the stakes on advanced-therapy workflow readiness, refill retention, and recurring-care infrastructure.
  • 2026
  • Clinic Workflow
  • Dispensing & Pharmacy
Read edition
2026-W13 12 min read

Clinics Face Pressure on Refills, Nutrition Sales, and Workload

This edition tracks competitive pressure on parasite-prevention refills, premium nutrition sales, and independent practice workload. Merck and CAPC kept parasite prevention in focus. Freshpet’s advertising-claims review, The Farmer’s Dog’s Walmart test, and AVMA data added pressure on claims language, sales channels, and clinic workflow.
  • 2026
  • Clinic Workflow
  • Dispensing & Pharmacy
Read edition
2026-W12 10 min read

First Contact Shifts to State Rules and Memberships

Three state policy moves and one membership launch hit the same control point this week: who reaches the pet owner first and where the case goes next. Georgia, Washington, and Connecticut each moved a remote-care or staffing bill, while Thrive added after-hours advice, booking, and live call-note sharing to Thrive Plus.
  • 2026
  • Clinic Workflow
  • Telehealth / VCPR
Read edition
2026-W11 14 min read

State Rules Reset Clinic Control

State policy drove this week’s biggest pet Rx signals. New telehealth, VCPR, dispensing, and licensure moves in four states, plus FDA’s first generic injectable robenacoxib approval, reshaped clinic control over follow-up, hiring speed, and formulary economics.
  • 2026
  • Clinic Workflow
  • Dispensing & Pharmacy
Read edition
2026-W10 11 min read

Protocol Control Before Scale

FDA approval of NUMELVI, a new JAK inhibitor for canine allergic dermatitis, and Zoetis’ genomics acquisition highlight shifting control points in the veterinary prescription market. PETMETRIX PULSE examines protocol control, clinic launch sequencing, and emerging upstream competition.
  • 2026
  • Clinic Workflow
  • Dispensing & Pharmacy
Read edition
2026-W09 13 min read

Pet Rx Market Shifts Upstream

The pet Rx market battlefield is moving upstream. Chewy is entering clinics and vet workflow to capture default refills, while the Covetrus–MWI merger concentrates distribution leverage and risk. With FTC scrutiny hardening and premium therapeutics accelerating, operators should prioritize refill-without-friction, consolidation readiness, and payment/claims automation.
  • 2026
  • Clinic Workflow
  • Dispensing & Pharmacy
Read edition